All of the digital solutions for dealers developed by 360.Agency are structured to communicate with each other. This is the incredible strength of what we call the 360.Agency ecosystem.
Despite the unfavourable context that has been spreading for several months, our dealer clients are still seeing excellent results in increasing their leads, in particular thanks to the combination of CHAT 360 and CRM 360 solutions. In this article, we explain how and why.
All of the digital solutions for dealers developed by 360.Agency are structured to communicate with each other. This is the incredible strength of what we call the 360.Agency ecosystem.
Despite the unfavourable context that has been spreading for several months, our dealer clients are still seeing excellent results in increasing their leads, in particular thanks to the combination of CHAT 360 and CRM 360 solutions. In this article, we explain how and why.
Because we closely monitor the performance of our various tools, the results obtained during our last analysis clearly highlight the benefits of using CHAT 360 (instant and connected messaging) and CRM 360 (opportunity managers) at your car dealership.

Because we closely monitor the performance of our various tools, the results obtained during our last analysis clearly highlight the benefits of using CHAT 360 (instant and connected messaging) and CRM 360 (opportunity managers) at your car dealership.

From October to December 2020, as the entire country contends with the second wave of COVID-19 and the return to forced shutdowns for many dealerships, our customers using CHAT 360 have meanwhile converted 17.5% of opportunities related to new or used vehicles into sales.
⟶ This statistic is calculated based on the results of our dealer customers who use the CHAT 360 platform as well as the CRM 360 software. By retracing the purchase journey, the chat session until the sale of the vehicle.
During this same period, more than 7000 quality opportunities were generated thanks to dealers using CHAT 360.
According to our comparative studies:
- Get up to 2.5x more leads after installation.
- Generate up to 43% more sales with CHAT 360 than with competing messaging software.

According to our comparative studies:
- Get up to 2.5x more leads after installation.
- Generate up to 43% more sales with CHAT 360 than with competing messaging software.
