OCM 360 – Community Management

OCM 360

Community Management

Control your online reputation and create more leads
thanks to a loyal community on social media.

OCM 360

Community Management

Control your online reputation and create more leads thanks to a loyal community on social media.
OCM 360_community management_360.Agency

Our Turnkey Service,
Specialized for the Automotive Industry!

Social media has a huge impact on the customer’s shopping experience. Particularly in the automotive industry!
With the right digital content strategy, you will develop a trusting relationship with your consumers and influence their research, thinking and purchasing decisions.

OCM 360_community management_360.Agency

Our Turnkey Service, Specialized for the Automotive Industry!

Social media has a huge impact on the customer’s shopping experience. Particularly in the automotive industry!
With the right digital content strategy, you will develop a trusting relationship with your consumers and influence their research, thinking and purchasing decisions.

OCM 360_community management_360.Agency
Online reputation management 365 days a year
OCM 360_community management_360.Agency
Generation of numerous qualified leads
OCM 360_community management_360.Agency
Publication of your Inventory on the Marketplace
OCM 360_community management_360.Agency
Tailor-made and adaptive strategy

Online Community Management

OCM 360_social media_360.Agency
Social Media

Our team of automotive community management experts manages your online presence and reputation on a daily basis 365 days a year to:

  • Answer private messages, comments and reviews.
  • Improve your customer relationship and brand image.
  • Enhance customer loyalty.
  • Increase your online visibility.
  • Generate maximum qualified leads.
  • Quickly and effectively manage crisis situations and negative comments.
Did you Know?

88% of consumers give up products of a brand that leave complaints on social networks unanswered.

Facebook Marketplace

Your inventory of used vehicles saved in XMS 360 is automatically synced to your regional Facebook marketplace.

We collect contact information from the users contacting us through the ads, and add them to CRM 360.

Important!

More than 1 in 2 users expect to receive a response within one hour after writing a review or comment.

OCM 360_marketplace_360.Agency
OCM 360_marketplace_360.Agency
Facebook Marketplace

Your inventory of used vehicles saved in XMS 360 is automatically synced to your regional Facebook marketplace.

We collect contact information from the users contacting us through the ads, and add them to CRM 360.

Important!

More than 1 in 2 users expect to receive a response within one hour after writing a review or comment.

OCM 360_social media_360.Agency

75% of car buyers consider social media to be a key factor in the choice of their dealership1.

OCM 360_social media_360.Agency

75% of car buyers consider social media to be a key factor in the choice of their dealership1.

Custom Marketing Strategy

OCM 360_calendar_360.Agency
Tailor-Made Editorial Calendar

Through our persona approach, our online community managers define your conversion goals to create a tailored content strategy. They create a personalized editorial calendar indicating selected themes, publication texts and visual contents.

Rich and Dynamic Content

Photos

  • Exclusive, modern and high-quality photos.
  • Taken by our photographer and edited by our designers.
  • Create a higher degree of engagement than images banks.
  • Private photoshoots in your dealership are available.

Blog Articles

We work in partnership with numerous well-known automotive digital media companies and share their quality content on your social networks.

OCM 360_blog article_exclusives photo_360.Agency
OCM 360_ecolodriver_360.Agency
OCM 360_womanandwheels_360.Agency
OCM 360_luxury car magazine_360.Agency
OCM 360_suv magazine_360.Agency
OCM 360_motorillustrated_360.Agency
OCM 360_blog article_exclusives photo_360.Agency
OCM 360_ecolodriver_360.Agency
OCM 360_womanandwheels_360.Agency
OCM 360_luxury car magazine_360.Agency
OCM 360_suv magazine_360.Agency
OCM 360_motorillustrated_360.Agency
Rich and Dynamic Content

Photos

  • Exclusive, modern and high-quality photos.
  • Taken by our photographer and edited by our designers.
  • Create a higher degree of engagement than images banks.
  • Private photoshoots in your dealership are available.

Blog Articles 

We work in partnership with numerous well-known automotive digital media companies and share their quality content on your social networks.

OCM 360_Community management_360.Agency
Bring Your Promotional Activities to Life

Our web community managers are also involved in the implementation and marketing of your promotional activities:

  • Defining your advertising budget.
  • Planning and sharing promotional content about your products and services.
  • Sharing blog articles written by NetMedia 360 (if subscribed to the offer).
  • Contest management and implementation.
What to promote on social media:
  • New model launches,
  • VIP Sales/Private Event,
  • Dealership opening,
  • Change of location,
  • Seasonal promotions,
  • Anniversary,
  • New inventory…
OCM 360_Community management_360.Agency
Bring Your Promotional Activities to Life

Our web community managers are also involved in the implementation and marketing of your promotional activities:

  • Defining your advertising budget.
  • Planning and sharing promotional content about your products and services.
  • Sharing blog articles written by NetMedia 360 (if subscribed to the offer).
  • Contest management and implementation.
What to promote on social media:
  • New model launches,
  • VIP Sales/Private Event,
  • Dealership opening,
  • Change of location,
  • Seasonal promotions,
  • Anniversary,
  • New inventory…

Customized Performance Reports

Our objective is to maximize your return on investment while implementing the right strategy for your community. We are transparent about the results of your campaigns and adjust the type of shared content depending on the data we collect.

  • Analysis of performance indicators.
  • Presentation of personalized reports.
  • Quarterly adjustments of your strategy.
  • ROI optimization.
OCM 360_report_360.Agency
OCM 360_report_360.Agency

Our objective is to maximize your return on investment while implementing the right strategy for your community. We are transparent about the results of your campaigns and adjust the type of shared content depending on the data we collect.

  • Analysis of performance indicators.
  • Presentation of personalized reports.
  • Quarterly adjustments of your strategy.
  • ROI optimization.
Why Choose 360.Agency?
OCM 360_community management_360.Agency

For the management of your online communities 365 days a year.

OCM 360_community management_360.Agency

For the specialization of our managers in the automotive field.

OCM 360_community management_360.Agency

For the unique and engaging visual identity created by our personalized photoshoot.

OCM 360_community management_360.Agency

For the synchronization of your real-time inventory on the Facebook marketplace.

Stand out from the competition by building a community of consumers who enjoy your products and share your values.

Stand out from the competition by building a community of consumers who enjoy your products and share your values.