CRM 360 – Opportunity management

CRM 360

Opportunity Management

Increase your revenue with a powerful customer
relationship management tool for your internal
sales teams and business development center.

CRM 360

Opportunity Management

Increase your revenue with a powerful customer relationship management tool for your internal sales teams and business development center.
CRM 360_opportunity management_360.Agency

Manage your customer relationships effectively today. Increase your income tomorrow.

Ensure efficient management and optimal business development with a single centralized platform. With multiple features to optimize your sales teams, CRM 360 is unique in the market and adapted to mobile.

CRM 360_opportunity management_360.Agency

Manage your customer relationships effectively today. Increase your income tomorrow.

Ensure efficient management and optimal business development with a single centralized platform. With multiple features to optimize your sales teams, CRM 360 is unique in the market and adapted to mobile.

Improve conversion
Transform more opportunities into customers with a powerful centralized tool.
Optimal client experience
Meet your customer's needs by leveraging your CRM data during the purchase process.
Focus on sales efficiently
Increase your sales teams' performance by coordinating their actions with your Road To Sale module.
Personalize reports
Measure your success with customized reports, detailed to advanced configurations.

A single platform to manage everything

Consolidate your customers’ data from various internet sources (your site, the manufacturer’s site, external sites and pre-owned portals), your phone calls, and walk-ins on a centralized platform to efficiently manage every type of opportunity.

CRM 360 - 360.Agency
  • Approved and certified by several manufacturers
  • Centralized, user-friendly
  • Manage your Business Development Center (BDC)
  • Create follow-up tasks, emails, SMS, and telephone response templates
  • Manage existing customer portfolios depending on type of financing, term or vehicle
  • Evaluate the performance of advertisements and different traffic sources
  • And more

A single platform to manage everything

Consolidate your customers’ data from various internet sources (your site, the manufacturer’s site, external sites and pre-owned portals), your phone calls, and walk-ins on a centralized platform to efficiently manage every type of opportunity.

CRM 360 - 360.Agency
  • Approved and certified by several manufacturers
  • Centralized, user-friendly
  • Manage your Business Development Center (BDC)
  • Create follow-up tasks, emails, SMS, and telephone response templates
  • Manage existing customer portfolios depending on type of financing, term or vehicle
  • Evaluate the performance of advertisements and different traffic sources
  • And more

NEW FEATURE IN CRM 360

Activity Dashboard

Activity Dashboard
Keep track of your BDC agents and sales teams' activities.

Your activity dashboard is the ideal tool to assess the reactivity of your teams, compare the performance of the different channels and ensure the best customer monitoring for your dealership.

Delivery Dashboard

Monitor your salespeople's results with the delivery dashboard.
digital delivery dashboard - CRM 360 - 360.Agency
Monitor Your Current Results

Enjoy a clear, intuitive and easy-to-use dashboard!

Your salespeoples’ rankings, results and current leads on new and used vehicles at a glance. 

The Road To Sale module to boost productivity

Increase your chances of selling a vehicle by 70%

Define your personalized sales path by creating a series of tasks to increase your sales representatives’ performance.

The Road To Sale module to boost productivity

Increase your chances of selling a vehicle by 70%

Define your personalized sales path by creating a series of tasks to increase your sales representatives’ performance.

Discover CRM 360's features
Personalize your actions

Personalize and choose from 56 statuses and actions. Select the next steps for your salespeople to accomplish, and create efficient procedures.

Manage your events list

Clarify your process, remove unnecessary information, clear your status lists and set up the order of actions. Keep track of only the most useful information you need. 

Control access privileges

You have the option of personalizing the access to certain actions for specific users.

Follow up on activities

When a button is activated on a event, it’s logged in your activity history, and synced automatically and seamlessly for future follow-ups by everybody involved in the sales process: sales staff, BDC agents or managers.

Discover CRM 360's features
Personalize your actions

Personalize and choose from 56 statuses and actions. Select the next steps for your salespeople to accomplish, and create efficient procedures.

Manage events list

Clarify your process, remove unnecessary information, clear your status lists and set up the order of actions. Keep track of only the most useful information you need. 

Control access privileges

You have the option of personalizing the access to certain actions for specific users.

Follow up on activities

When a button is activated on a event, it’s logged in your activity history, and synced automatically and seamlessly for future follow-ups by everybody involved in the sales process: sales staff, BDC agents or managers.

More measures, more success

Measure your success by generating more comprehensive and detailed reports with advanced configuration options.

Discover CRM 360's features
personnalisation-stats-en
Customization

Customize your statistics to your performance indicators. Cross and calculate data according to the actions of your call center agents and sales representatives.

export
Exportation

Export your reports in seconds to the desired format to allow you to backup your data or work offline.

envoi-automatise-en
Automation

Schedule and send your reports electronically with the “automated sending” feature to a selection of CRM Pro users.

More measures, more success

Measure your success by generating more comprehensive and detailed reports with advanced configuration options.

Discover CRM 360's features
Customization

Customize your statistics to your performance indicators. Cross and calculate data according to the actions of your call center agents and sales representatives.

Exportation

Export your reports in seconds to the desired format to allow you to backup your data or work offline.

Automation

Schedule and send your reports electronically with the “automated sending” feature to a selection of CRM Pro users.

CRM Mobile 360.
A mobile version for better productivity and more sales.

All the main features of your CRM tool on mobile to optimize the productivity, performance and transparency of your sales department, through YOUR business processes.

CRM 360 Opportunity Management_360.Agency

CRM Mobile 360.
A mobile version for better productivity and more sales.

All the main features of your CRM tool on mobile to optimize the productivity, performance and transparency of your sales department, through YOUR business processes.

CRM 360 Opportunity Management_360.Agency
Discover CRM 360's features

Quickly retrieve and input a visitor’s information at your dealership. Add them to your list of opportunities without affecting your customer’s shopping experience.

 

10 seconds to capture a lead

Create a contact in 10 seconds.
Scan a driver’s license with your mobile phone.

No need to manually synchronize.
The CRM updates automatically.

Discover CRM 360's features

Quickly retrieve and input a visitor’s information at your dealership. Add them to your list of opportunities without affecting your customer’s shopping experience.

10 seconds to capture a lead

Create a contact in 10 seconds.
Scan a driver’s license with your mobile phone.

No need to manually synchronize.
The CRM updates automatically.

2 settings for improved user-friendliness
In “My Day” mode
  • Easily access and manage your tasks and appointments in the daily calendar
  • Go to the next steps with notifications alerts
In “Opportunities” mode
  • Manage, add and easily update your opportunities
  • Quickly access all vehicle information by scanning the VIN
  • Automatically keep track of all calls, emails, sms messages and created notes
2 settings for improved user-friendliness
In “My Day” mode
  • Easily access and manage your tasks and appointments in the daily calendar
  • Go to the next steps with notifications alerts
In “Opportunities” mode
  • Manage, add and easily update your opportunities
  • Quickly access all vehicle information by scanning the VIN
  • Automatically keep track of all calls, emails, sms messages and created notes
Discover the CRM Mobile 360 app today
Discover the CRM Mobile 360 app today

Want to improve your conversion rate?

Want to improve your conversion rate?