CHAT 360
Human-Driven Conversational Marketing Amplified by AI
Accelerate your automotive sales with the power of omnichannel communications.
CHAT 360
Human-Driven Conversational Marketing Amplified by AI
Accelerate your automotive sales with the power of omnichannel communications.
Answer customer questions, schedule appointments and gain insight about your potential buyers with our AI-accelerated conversational marketing agents.
When it comes to asking questions about car models or scheduling appointments, some of your customers prefer to communicate by text message. Nearly 80% of buyers prefer to text companies rather than call them, and 75% of millenials alone prefer this less invasive communication channel.
Thanks to the messaging service, you can be reached at any time for your customers who prefer to text. Rely on the power of omnichannel solutions to seize every opportunity.
*CrowdChat Study
*Gitnux marketdata report 2024
*MediaPost text vs talk
Human Customer Service Amplified by AI
In addition to being trained in car dealership issues, our agents have powerful AI tools at their disposal to analyze customers’ emotions in real time and offer hyper-personalized responses. We work with empathetic, warm and performance-driven agents.
Integrated with Facebook Messenger
Your customers can write to our agents directly on Facebook Messenger without going through complicated steps.
Seize Every Opportunity 24/7
Our agents are available 24/7 for your customers and respond in an average record time of 32 seconds.
Our Agents Are Bilingual and Canadian
Our agents come from all over Canada and are familiar with the various aspects of vehicle purchasing in North America. They are fluent in both official languages, and use artificial intelligence technology to translate other languages.
A Hyper-Personalized Customer Experience
CHAT 360 agents collect data on buyers, such as the car model they’re looking for, their contact information and the best time to call to close a sale.
This information is stored in CRM 360 so that your sales staff can contact them and offer them a hyper-personalized experience.
Monthly Performance Report
Calculate your return on investment effortlessly! We send you a detailed monthly performance report.
Safe and Confidential
We guarantee the confidentiality of your customers’ information and ensure the security of our service for your peace of mind.
Pay-Per-Conversation Plans
Pay only for the interactions you get with our plans that adjust to your service usage.
- Approved and certified by several manufacturers
- Centralized, user-friendly
- Management of your business development center (BDC)
- Creation of follow-up tasks and e-mail, SMS and telephone response templates
- Manage existing customer portfolios by financing type, term or vehicle
- Evaluation of advertising performance and various traffic sources
- and much more
Did you know?