{"id":22524,"date":"2020-05-11T08:54:58","date_gmt":"2020-05-11T08:54:58","guid":{"rendered":"https:\/\/360.agency\/?p=22524"},"modified":"2020-05-11T15:11:05","modified_gmt":"2020-05-11T15:11:05","slug":"la-vente-de-vehicules-en-ligne-pendant-la-covid-19-cest-possible","status":"publish","type":"post","link":"https:\/\/360.agency\/fr\/blog\/la-vente-de-vehicules-en-ligne-pendant-la-covid-19-cest-possible\/","title":{"rendered":"La vente de v\u00e9hicules en ligne pendant la COVID-19, c\u2019est possible !"},"content":{"rendered":"

[vc_row][vc_column offset=\u00a0\u00bbvc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbEntrevue avec Steve Morin, Directeur G\u00e9n\u00e9ral de Boulevard Toyota\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20italic%3A500%3Aitalic\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996153247{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_column_text]Pour certains concessionnaires, <\/span>vendre des v\u00e9hicules 100% en ligne <\/b>\u00e9tait une fonctionnalit\u00e9 compl\u00e9mentaire qu\u2019ils offraient aux acheteurs connect\u00e9s. Ils avaient toutefois la certitude – qui est aussi la n\u00f4tre – que ce mode de consommation deviendrait de plus en plus utilis\u00e9. Puis, sans crier gare, la COVID-19 a fait irruption dans nos vies et la distanciation sociale leur a rapidement donn\u00e9 raison. Ces concessionnaires visionnaires ont depuis une longueur d\u2019avance. <\/span>[\/vc_column_text][vc_column_text]C\u2019est le cas de Steve Morin, directeur g\u00e9n\u00e9ral de <\/span>Boulevard Toyota<\/span><\/a><\/span> situ\u00e9 \u00e0 Qu\u00e9bec, qui a accept\u00e9 de nous raconter comment il maintient son entreprise dans la course malgr\u00e9 la situation.<\/span><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb3″ el_width=\u00a0\u00bb10″ accent_color=\u00a0\u00bb#e14940″ css=\u00a0\u00bb.vc_custom_1586440874424{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbMiser sur la vente de v\u00e9hicules en ligne\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_primary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996371660{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space][vc_column_text]<\/p>\n

Le 23 mars, vous fermiez votre salle de montre et avez d\u00e9cid\u00e9 de miser sur la vente de v\u00e9hicules en ligne. Quels sont les r\u00e9sultats ?<\/span><\/em><\/h3>\n

Steve Morin : \u00c7a se passe plut\u00f4t bien. On aura livr\u00e9 une quarantaine de v\u00e9hicules en un mois. <\/span><\/i>Ce qui veut dire que nous vendons plus d\u2019un v\u00e9hicule par jour, ce qui est exceptionnel dans ces circonstances. <\/i><\/b>M\u00eame si \u00e7a n’a rien \u00e0 voir avec les chiffres qu\u2019on faisait avant.\u00a0<\/span><\/i><\/span>[\/vc_column_text][vc_column_text]<\/p>\n

La crise de la COVID-19 a-t-elle mis en lumi\u00e8re des processus que vous deviez am\u00e9liorer ?<\/span><\/em><\/h3>\n

Quand on a souhait\u00e9 installer la vente en ligne pour la concession, on a commenc\u00e9 doucement, avec le module <\/span><\/i>
\nSHOWROOM-V2<\/span><\/span><\/i><\/a> pour les v\u00e9hicules usag\u00e9s. On pensait avoir le temps. Puis <\/span><\/i>la COVID-19 nous a forc\u00e9s \u00e0 acc\u00e9l\u00e9rer notre virage num\u00e9rique, ce qui est une bonne chose\u2009!<\/i><\/b> Cela faisait des ann\u00e9es que l\u2019on parlait de livrer des v\u00e9hicules \u00e0 domicile, maintenant c\u2019est chose faite.<\/span><\/i>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb3″ el_width=\u00a0\u00bb10″ accent_color=\u00a0\u00bb#e14940″ css=\u00a0\u00bb.vc_custom_1586440874424{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLa livraison de v\u00e9hicules pendant la COVID-19″ font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_primary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996422356{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space][vc_column_text]<\/p>\n

Selon la CCAQ, il est possible de livrer un v\u00e9hicule \u00e0 condition de respecter les normes d\u2019hygi\u00e8ne et de distanciation sociale. Quels processus avez-vous mis en place ?<\/span><\/em><\/h3>\n

Les v\u00e9hicules sont configur\u00e9s sur notre site internet par l\u2019acheteur. Les documents sont sign\u00e9s et le premier versement effectu\u00e9 en ligne avant la livraison. Deux conseillers sont en t\u00e9l\u00e9travail afin de r\u00e9pondre aux demandes des clients et effectuer les livraisons. Ils posent un plastique de protection sur les si\u00e8ges et le volant, d\u00e9sinfectent l\u2019ensemble de l\u2019habitacle ainsi que la cl\u00e9 qu\u2019ils d\u00e9posent dans le porte-gobelet. Il n\u2019y aucun contact entre les vendeurs et les acheteurs.<\/span> <\/span><\/i>[\/vc_column_text][vc_column_text]<\/p>\n

Quelle question pr\u00e9occupe le plus les consommateurs ?\u00a0<\/span><\/em><\/h3>\n

On nous demande souvent si un essai routier est encore possible. Il y a beaucoup de gens qui ach\u00e8tent leur v\u00e9hicule en ligne sans l\u2019essayer, car ils ach\u00e8tent d\u00e9j\u00e0 chez Toyota depuis des ann\u00e9es et ils ont confiance dans le produit.<\/span> <\/span><\/i>[\/vc_column_text][vc_column_text]<\/p>\n

Votre zone d’influence a-t-elle chang\u00e9 suite \u00e0 la mise en place de la vente de v\u00e9hicules en ligne pendant la COVID-19\u2009?\u00a0\u00a0<\/span><\/em><\/h3>\n

Dans le neuf, on reste dans notre PMA habituelle, mais pour les v\u00e9hicules d\u2019occasion, on re\u00e7oit des leads de tr\u00e8s loin\u2009comme la Nouvelle-\u00c9cosse, mais aussi l\u2019Ontario ou encore le Nouveau-Brunswick, soit des lieux tr\u00e8s \u00e9loign\u00e9es.<\/span><\/em>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb3″ el_width=\u00a0\u00bb10″ accent_color=\u00a0\u00bb#e14940″ css=\u00a0\u00bb.vc_custom_1586440874424{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbCommuniquer, accompagner, rassurer\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_primary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996437959{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space][vc_column_text]<\/p>\n

Comment communiquez-vous avec vos consommateurs ?<\/span><\/em><\/h3>\n

On communique surtout par e-mails, t\u00e9l\u00e9phone et textos. L\u2019achat en ligne est simple pour les gens qui sont habitu\u00e9s. Cependant, un certain nombre de personnes \u00e2g\u00e9es n\u2019ont jamais rien command\u00e9 en ligne et elles ont besoin d\u2019\u00eatre vraiment rassur\u00e9es. On a parfois des conversations t\u00e9l\u00e9phoniques<\/span><\/i> tr\u00e8s compl\u00e8tes <\/span><\/i>pour leur expliquer le processus pas \u00e0 pas.<\/span><\/i>
\n<\/span><\/i><\/span><\/p>\n

On a aussi choisi de communiquer cette opportunit\u00e9 d\u2019achat de v\u00e9hicules en ligne <\/span><\/i>sur notre site web<\/span><\/i><\/a><\/span>, nos <\/span><\/i>r\u00e9seaux sociaux <\/span><\/i><\/a><\/span>ainsi que sur les moteurs de recherches. Nous avons l\u00e9g\u00e8rement r\u00e9duit notre budget de <\/span><\/i>publicit\u00e9 payante <\/span><\/i><\/a><\/span>Google Ads, mais on maintient de bons r\u00e9sultats, car comme l<\/span><\/span><\/i>e<\/span> co\u00fbt par clic a diminu\u00e9<\/span><\/i><\/a><\/span>,<\/span> cela s\u2019\u00e9quilibre.\u00a0<\/span><\/i><\/span>[\/vc_column_text][vc_single_image image=\u00a0\u00bb22530″ img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_column_text]<\/p>\n

Que faites-vous pour les rassurer et les inciter \u00e0 franchir le pas de l\u2019achat en ligne ?\u00a0<\/span><\/em><\/h3>\n

C\u00f4t\u00e9 incitation, on est bien appuy\u00e9 par les programmes manufacturiers qui sont vraiment int\u00e9ressants pour le renouvellement de baux. Ce sont les consommateurs qui arrivent \u00e0 \u00e9ch\u00e9ance de leurs contrats qui nous contactent en majorit\u00e9, car ils sont tr\u00e8s inquiets. Mais quand ils d\u00e9couvrent qu\u2019avec les programmes en cours, ils peuvent repartir avec un nouveau v\u00e9hicule pour des mensualit\u00e9s similaires, voire inf\u00e9rieures \u00e0 ce qu\u2019ils ont pr\u00e9sentement, leur r\u00e9ticence s\u2019efface et ils se lancent plus facilement.<\/span><\/i><\/span>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb3″ el_width=\u00a0\u00bb10″ accent_color=\u00a0\u00bb#e14940″ css=\u00a0\u00bb.vc_custom_1586440874424{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbL\u2019apr\u00e8s COVID-19″ font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_primary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996447242{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space][vc_column_text]<\/p>\n

Pensez-vous que la vente de v\u00e9hicules en ligne prendra de l\u2019importance une fois la crise de la COVID-19 termin\u00e9e ?<\/span><\/span><\/em><\/h3>\n


\n<\/span>Il est certain qu\u2019il y aura toujours des adeptes des salles de montre, mais les consommateurs auront moins de retenue qu\u2019avant \u00e0 acheter des v\u00e9hicules en ligne. Ce march\u00e9 repr\u00e9sentait environ 10 % de nos ventes totales pr\u00e9 COVID-19 et selon moi, il va probablement doubler une fois que tout sera termin\u00e9. D\u2019autant plus que les \u00e9quipes seront rod\u00e9es \u00e0 l’exercice et les processus bien structur\u00e9s.<\/span>
\n<\/span><\/span><\/em>[\/vc_column_text][vc_column_text]<\/p>\n

Selon vous quel impact aura cette p\u00e9riode de distanciation sociale sur le parcours client\u2009?<\/span><\/em><\/h3>\n

Je pense que les agents de CDA deviendront de v\u00e9ritables vendeurs en ligne. Pour moi, quand quelqu\u2019un fait une demande en ligne, c\u2019est qu\u2019il ne souhaite pas se d\u00e9placer. Donc si l\u2019agent fait son maximum pour lui faire prendre un rendez-vous en concession, ce qui est le cas \u00e0 l\u2019heure actuelle, \u00e7a ne colle pas avec l\u2019envie premi\u00e8re du client.<\/span><\/i><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=\u00a0\u00bb.vc_custom_1587754215447{padding-right: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1587996825432{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-color: #e14940 !important;border-left-style: solid !important;border-right-color: #e14940 !important;border-right-style: solid !important;border-top-color: #e14940 !important;border-top-style: solid !important;border-bottom-color: #e14940 !important;border-bottom-style: solid !important;}\u00a0\u00bb]<\/p>\n

Prenez une longueur d\u2019avance pour la reprise post COVID-19 :<\/b><\/span><\/p>\n

D\u00e9couvrez la puissance de notre gestionnaire de soumission r\u00e9volutionnaire<\/span> DESKING 360<\/span><\/a><\/span> et brisez les barri\u00e8res entre achats de v\u00e9hicules en ligne et en concession ! <\/span><\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=\u00a0\u00bb.vc_custom_1587754215447{padding-right: 0px !important;}\u00a0\u00bb][vc_column_text]<\/p>\n

Quelles actions allez-vous prendre une fois la distanciation sociale termin\u00e9e ? <\/span><\/span><\/em><\/h3>\n

En plus de mettre en place les changements du CDA, nous allons former les vendeurs qui n\u2019ont pas travaill\u00e9 sur nos nouveaux outils et processus de vente de v\u00e9hicules en ligne. On aimerait aussi accompagner la livraison des v\u00e9hicules avec des vid\u00e9os contenant toutes les informations utiles comme le fonctionnement de la radio, de la climatisation, etc. Ce que nous souhaitons c\u2019est devenir plus proactif sur les besoins de nos consommateurs. <\/span><\/em>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column css=\u00a0\u00bb.vc_custom_1546280528516{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner][vc_column_inner css=\u00a0\u00bb.vc_custom_1542653500497{margin-top: 20px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLe Canada est plong\u00e9 dans une situation in\u00e9dite et fragile qui n\u2019a pas \u00e9pargn\u00e9 les concessionnaires. Une concession comme Boulevard Toyota nous prouve cependant qu\u2019avec une bonne strat\u00e9gie num\u00e9rique, il est possible de minimiser l’impact de la COVID-19 sur vos affaires en r\u00e9pondant \u00e0 une certaine partie de la demande qui s\u2019est d\u00e9plac\u00e9e en ligne.\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:24px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996997557{padding-right: 5px !important;padding-left: 5px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb15px\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb15px\u00a0\u00bb][vc_btn title=\u00a0\u00bbVous aussi prenez le virage du num\u00e9rique\u00a0\u00bb style=\u00a0\u00bbclassic\u00a0\u00bb shape=\u00a0\u00bbsquare\u00a0\u00bb color=\u00a0\u00bbjuicy-pink\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb link=\u00a0\u00bburl:https%3A%2F%2F360.agency%2Ffr%2Fcontactez-nous%2F|title:Contactez-nous%20%E2%80%93%20FR||\u00a0\u00bb el_class=\u00a0\u00bbbutton_primary\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb15px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column css=\u00a0\u00bb.vc_custom_1546280523590{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md\u00a0\u00bb][vc_row_inner][vc_column_inner css=\u00a0\u00bb.vc_custom_1542653500497{margin-top: 20px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLe Canada est plong\u00e9 dans une situation in\u00e9dite et fragile qui n\u2019a pas \u00e9pargn\u00e9 les concessionnaires. Une concession comme Boulevard Toyota nous prouve cependant qu\u2019avec une bonne strat\u00e9gie num\u00e9rique, il est possible de minimiser l’impact de la COVID-19 sur vos affaires en r\u00e9pondant \u00e0 une certaine partie de la demande qui s\u2019est d\u00e9plac\u00e9e en ligne.\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:20px|text_align:center|color:%234a4a4a|line_height:24px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb15px\u00a0\u00bb][vc_btn title=\u00a0\u00bbVous aussi prenez le virage du num\u00e9rique\u00a0\u00bb style=\u00a0\u00bbclassic\u00a0\u00bb shape=\u00a0\u00bbsquare\u00a0\u00bb color=\u00a0\u00bbjuicy-pink\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb link=\u00a0\u00bburl:https%3A%2F%2F360.agency%2Ffr%2Fcontactez-nous%2F|title:Contactez-nous%20%E2%80%93%20FR||\u00a0\u00bb el_class=\u00a0\u00bbbutton_primary\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb70px\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column offset=\u00a0\u00bbvc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbEntrevue avec Steve Morin, Directeur G\u00e9n\u00e9ral de Boulevard Toyota\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:24px|text_align:left|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20italic%3A500%3Aitalic\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1587996153247{margin-top: 0px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_column_text]Pour certains concessionnaires, vendre des v\u00e9hicules 100% en ligne \u00e9tait une fonctionnalit\u00e9 compl\u00e9mentaire qu\u2019ils offraient aux acheteurs connect\u00e9s. Ils avaient toutefois la certitude – qui est aussi la n\u00f4tre – que ce mode de … <\/p>\n

Continuer la lecture de « La vente de v\u00e9hicules en ligne pendant la COVID-19, c\u2019est possible ! »<\/span><\/a><\/p>\n

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