{"id":7699,"date":"2017-08-10T15:35:23","date_gmt":"2017-08-10T15:35:23","guid":{"rendered":"https:\/\/360.agency\/?page_id=7699\/"},"modified":"2023-11-14T12:32:49","modified_gmt":"2023-11-14T17:32:49","slug":"gestion-dappels-en-concession","status":"publish","type":"page","link":"https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/gestion-dappels-en-concession\/","title":{"rendered":"PHONETRACK 360 &#8211; Gestion des appels"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb content_placement=\u00a0\u00bbtop\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1564160639426{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https:\/\/360.agency\/wp-content\/uploads\/2019\/07\/Phonetrack-header-2000px.jpg?id=17729) !important;}\u00a0\u00bb el_class=\u00a0\u00bbrow-header\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner gap=\u00a0\u00bb30&Prime; css=\u00a0\u00bb.vc_custom_1564160695281{margin-top: 80px !important;margin-bottom: 80px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; offset=\u00a0\u00bbvc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; offset=\u00a0\u00bbvc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&Prime;][vc_custom_heading text=\u00a0\u00bbPHONETRACK 360&Prime; font_container=\u00a0\u00bbtag:h2|font_size:55px|text_align:left|color:%23ffffff|line_height:20px\u00a0\u00bb 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font_container=\u00a0\u00bbtag:h2|font_size:40px|text_align:center|line_height:35px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1564161130915{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbGestion d\u2019appels en concession\u00a0\u00bb font_container=\u00a0\u00bbtag:h3|font_size:25px|text_align:center|line_height:35px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1564161170637{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 20px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbTous les outils de gestion des plus grands centres d\u2019appels sont maintenant \u00e0 votre port\u00e9e !\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:16px|text_align:center|line_height:28px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary_left\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1564161192620{margin-top: 0px !important;margin-bottom: 20px !important;padding-top: 0px !important;}\u00a0\u00bb][vc_btn title=\u00a0\u00bbMaximisez chaque opportunit\u00e9\u00a0\u00bb style=\u00a0\u00bbclassic\u00a0\u00bb shape=\u00a0\u00bbsquare\u00a0\u00bb color=\u00a0\u00bbjuicy-pink\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb link=\u00a0\u00bburl:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F\u00a0\u00bb el_class=\u00a0\u00bbbutton_primary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1699983142822{margin-top: 30px !important;}\u00a0\u00bb][\/vc_column][\/vc_row][vc_row gap=\u00a0\u00bb10&Prime; equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1505940461454{margin-top: 40px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500577626279{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px 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google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503671982474{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbtext_regular\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Maximisez votre retour sur investissement et l\u2019efficacit\u00e9 de vos communications entrantes et sortantes avec PhoneTrack 360, votre outil de gestion d\u2019appels en concession, compl\u00e8tement int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me de gestion d\u2019opportunit\u00e9s CRM 360.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb gap=\u00a0\u00bb10&Prime; equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1500565034594{margin-top: 0px !important;margin-right: 10px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 10px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500565088995{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px 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css=\u00a0\u00bb.vc_custom_1564161968099{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbtext_regular\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Maximisez votre retour sur investissement et l\u2019efficacit\u00e9 de vos communications entrantes et sortantes avec PhoneTrack 360, votre outil de gestion d\u2019appels en concession, compl\u00e8tement int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me de gestion d\u2019opportunit\u00e9s CRM 360.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=\u00a0\u00bb10&Prime; 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1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 30px !important;padding-left: 20px !important;background-color: #ffffff !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_single_image image=\u00a0\u00bb8641&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699277016{padding-top: 20px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbRelation client am\u00e9lior\u00e9e\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:22px\u00a0\u00bb 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!important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500473676870{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;border-top-color: #ffffff !important;border-bottom-color: #ffffff !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLes fonctionnalit\u00e9s pour une gestion efficace\u00a0\u00bb 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!important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1502394696428{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500473676870{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;border-top-color: #ffffff !important;border-bottom-color: #ffffff !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1502394710684{margin-top: 0px !important;margin-bottom: 60px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500572972907{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-right: 20px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502389563011{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Suivi, enregistrement, r\u00e9troaction et classement de l\u2019ensemble des appels<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Connexion des appels entrants et sortants \u00e0 des opportunit\u00e9s nouvelles ou existantes<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Comparaison des statistiques d\u2019appels aux normes de l\u2019industrie<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Gestion d\u2019un centre d\u2019appels d\u00e9di\u00e9<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Enregistrements d\u2019appels \u00e0 des fins de formation ou de contr\u00f4le qualit\u00e9<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500066838833{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 1px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1505940507878{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">\u00c9coute illimit\u00e9e d\u2019appels<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Configuration et suivi des num\u00e9ros de t\u00e9l\u00e9phone 1800 selon des sources diversifi\u00e9es (votre site, kijiji, trader, et autres m\u00e9dias) \u00a0<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Rapports personnalis\u00e9s des appels entrants et\/ou sortants selon la source du m\u00e9dia, le statut du lead (compl\u00e9t\u00e9, invalide, etc.), la p\u00e9riode et l\u2019employ\u00e9<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Outils et statistiques cruciaux pour la gestion de votre CDA et pour vos ventes<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1502400912106{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500421172814{margin-top: 0px !important;margin-bottom: 0px 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!important;border-left-style: solid !important;border-right-color: rgba(198,198,198,0.73) !important;border-right-style: solid !important;border-top-color: rgba(198,198,198,0.73) !important;border-top-style: solid !important;border-bottom-color: rgba(198,198,198,0.73) !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500420448919{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1500578846051{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_column_inner css=\u00a0\u00bb.vc_custom_1500420529536{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1505940521239{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Suivi, enregistrement, r\u00e9troaction et classement de l\u2019ensemble des appels<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Connexion des appels entrants et sortants \u00e0 des opportunit\u00e9s nouvelles ou existantes<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Comparaison des statistiques d\u2019appels aux normes de l\u2019industrie<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Gestion d\u2019un centre d\u2019appels d\u00e9di\u00e9<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Enregistrements d\u2019appels \u00e0 des fins de formation ou de contr\u00f4le qualit\u00e9<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">\u00c9coute illimit\u00e9e d\u2019appels<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Configuration et suivi des num\u00e9ros de t\u00e9l\u00e9phone 1800 selon des sources diversifi\u00e9es (votre site, kijiji, trader, et autres m\u00e9dias) \u00a0<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Rapports personnalis\u00e9s des appels entrants et\/ou sortants selon la source du m\u00e9dia, le statut du lead (compl\u00e9t\u00e9, invalide, etc.), la p\u00e9riode et l\u2019employ\u00e9<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Outils et statistiques cruciaux pour la gestion de votre CDA et pour vos ventes<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1502391520771{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500578496771{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #f6f6f6 !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1502392208894{padding-right: 80px !important;padding-left: 50px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500394361345{padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_single_image image=\u00a0\u00bb8633&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699344198{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1502392442627{padding-top: 40px !important;padding-right: 70px !important;padding-left: 20px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbDes outils efficaces pour plus de performance\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:22px|text_align:left|line_height:25px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699676425{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1505940548237{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">B\u00e9n\u00e9ficiez d\u2019un outil qui vous permet de mesurer les performances de vos agents du centre de d\u00e9veloppement des affaires (CDA) ou vos \u00e9quipes internes, et d\u2019agir en cons\u00e9quence pour apporter un meilleur rendement, offrir une exp\u00e9rience client optimale et ultimement g\u00e9n\u00e9rer de meilleurs r\u00e9sultats.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bb\u00c9coute d\u2019appels\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:22px|text_align:left|line_height:25px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699540440{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 10px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1503699607993{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: Roboto;\">La possibilit\u00e9 d\u2019\u00e9couter les appels entrants et sortants permet d\u2019optimiser l\u2019exp\u00e9rience client en pr\u00e9vision de sa visite en concession. Le superviseur exploite cette option pour former son \u00e9quipe d\u2019agents et r\u00e9-aligner au besoin les communications.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbHistorique des conversations client\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:22px|text_align:left|line_height:25px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699576959{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 10px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1503699652276{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto; font-size: 12pt;\">L\u2019historique des conversations permet d\u2019aiguiller les actions pour assurer une visite agr\u00e9able et appropri\u00e9e \u00e0 chaque client selon ses besoins et moyens. La connaissance des pr\u00e9f\u00e9rences du consommateur ne peut que garantir un service personnalis\u00e9 optimal.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1500565353306{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500421724987{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 0px !important;padding-right: 10px !important;padding-bottom: 0px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1500419051289{padding-top: 20px !important;padding-bottom: 20px !important;}\u00a0\u00bb][vc_column_inner css=\u00a0\u00bb.vc_custom_1502399836606{padding-top: 60px !important;padding-bottom: 25px !important;}\u00a0\u00bb][vc_single_image image=\u00a0\u00bb8633&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1505940600385{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbDes outils efficaces pour plus de performance\u00a0\u00bb font_container=\u00a0\u00bbtag:h5|font_size:21px|text_align:center|line_height:24px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1613678024393{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbtext_regular\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">B\u00e9n\u00e9ficiez d\u2019un outil qui vous permet de mesurer les performances de vos agents du centre de d\u00e9veloppement des affaires (CDA) ou vos \u00e9quipes internes, et d\u2019agir en cons\u00e9quence pour apporter un meilleur rendement, offrir une exp\u00e9rience client optimale et ultimement g\u00e9n\u00e9rer de meilleurs r\u00e9sultats.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bb\u00c9coute d\u2019appels\u00a0\u00bb font_container=\u00a0\u00bbtag:h5|font_size:21px|text_align:center|line_height:24px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672130425{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbtext_regular\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">La possibilit\u00e9 d\u2019\u00e9couter les appels entrants et sortants permet d\u2019optimiser l\u2019exp\u00e9rience client en pr\u00e9vision de sa visite en concession. Le superviseur exploite cette option pour former son \u00e9quipe d\u2019agents et r\u00e9-aligner au besoin les communications.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbHistorique des conversations client\u00a0\u00bb font_container=\u00a0\u00bbtag:h5|font_size:21px|text_align:center|line_height:24px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672138654{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbtext_regular\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">L\u2019historique des conversations permet d\u2019aiguiller les actions pour assurer une visite agr\u00e9able et appropri\u00e9e \u00e0 chaque client selon ses besoins et moyens. La connaissance des pr\u00e9f\u00e9rences du consommateur ne peut que garantir un service personnalis\u00e9 optimal.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1502428889010{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1502429251585{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 75px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1502428078000{padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1502428803954{border-right-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;border-right-color: #c4c4c4 !important;border-right-style: solid !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbSolution simple \u00e0 int\u00e9grer \u00e0 votre quotidien. Installation sans tracas. Gestion sans stress.\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:30px|text_align:left|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699693823{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 33px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502428137268{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 25px !important;padding-left: 0px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Roboto;\">PhoneTrack 360 est un syst\u00e8me de t\u00e9l\u00e9phonie IP qui vous permet d\u2019enregistrer tous vos appels sans changer de syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/p>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1503699477088{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Int\u00e9gration en 24h<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Aucun mat\u00e9riel requis<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Aucun changement de syst\u00e8me requis<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1502428382685{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_single_image image=\u00a0\u00bb8643&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699367389{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 40px !important;}\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503699455149{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1503699442173{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 75px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1502428078000{padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_inner css=\u00a0\u00bb.vc_custom_1502428803954{border-right-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;border-right-color: #c4c4c4 !important;border-right-style: solid !important;}\u00a0\u00bb][vc_single_image image=\u00a0\u00bb8643&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1505941424656{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbSolution simple \u00e0 int\u00e9grer \u00e0 votre quotidien. Installation sans tracas. Gestion sans stress.\u00a0\u00bb font_container=\u00a0\u00bbtag:h5|font_size:20px|text_align:center|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1505941401028{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1505941449824{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 25px !important;padding-left: 0px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: Roboto;\">PhoneTrack 360 est un syst\u00e8me de t\u00e9l\u00e9phonie IP qui vous permet d\u2019enregistrer tous vos appels sans changer de syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/p>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1503699486973{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Int\u00e9gration en 24h<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Aucun mat\u00e9riel requis<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: Roboto;\">Aucun changement de syst\u00e8me requis<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb gap=\u00a0\u00bb10&Prime; equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1502429100017{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 10px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;background-color: #ffffff !important;border-left-color: rgba(198,198,198,0.73) !important;border-left-style: solid !important;border-right-color: rgba(198,198,198,0.73) !important;border-right-style: solid !important;border-top-color: rgba(198,198,198,0.73) !important;border-top-style: solid !important;border-bottom-color: rgba(198,198,198,0.73) !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1500420438152{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_row_inner css=\u00a0\u00bb.vc_custom_1500066878276{margin-top: 60px !important;margin-bottom: 60px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500572972907{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-right: 20px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbAvantages pour vous\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:30px|text_align:center|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672147267{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502392582551{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Hausse de productivit\u00e9 de vos agents du CDA ou de votre \u00e9quipe de ventes<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Grande am\u00e9lioration de l\u2019exp\u00e9rience client<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Maximisation de l\u2019intelligence d\u2019affaires de vos agents<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Avantage concurrentiel<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500066838833{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 1px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbAvantages pour votre client\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:30px|text_align:center|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672154159{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502392622910{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Exp\u00e9rience personnalis\u00e9e et \u00a0am\u00e9lior\u00e9e pour un service \u00e0 la client\u00e8le optimal<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Communication efficace au bon moment, en fonction de son besoin<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Prise de rendez-vous efficace<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Pr\u00e9paration d\u2019une visite agr\u00e9able en concession<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb gap=\u00a0\u00bb10&Prime; 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css=\u00a0\u00bb.vc_custom_1500420529536{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #d8d8d8 !important;border-left-style: solid !important;border-right-color: #d8d8d8 !important;border-right-style: solid !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbAvantages pour vous\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:30px|text_align:center|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672162301{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502399040352{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Hausse de productivit\u00e9 de vos agents du CDA ou de votre \u00e9quipe de ventes<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Grande am\u00e9lioration de l\u2019exp\u00e9rience client<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Maximisation de l\u2019intelligence d\u2019affaires de vos agents<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Avantage concurrentiel<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1500420590557{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;border-top-color: #d8d8d8 !important;border-top-style: solid !important;border-bottom-color: #d8d8d8 !important;border-bottom-style: solid !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbAvantages pour votre client\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:30px|text_align:center|line_height:30px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:100%20light%20regular%3A100%3Anormal\u00a0\u00bb el_class=\u00a0\u00bbtitle_secondary\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1503672169758{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1502399066778{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbtext_list\u00a0\u00bb]<\/p>\n<ul>\n<li><span style=\"font-family: Roboto;\">Exp\u00e9rience personnalis\u00e9e et \u00a0am\u00e9lior\u00e9e pour un service \u00e0 la client\u00e8le optimal<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Communication efficace au bon moment, en fonction de son besoin<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Prise de rendez-vous efficace<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Pr\u00e9paration d\u2019une visite agr\u00e9able en concession<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb gap=\u00a0\u00bb10&Prime; 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css=\u00a0\u00bb.vc_custom_1564160695281{margin-top: 80px !important;margin-bottom: 80px !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime; offset=\u00a0\u00bbvc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime; offset=\u00a0\u00bbvc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&Prime;][vc_custom_heading text=\u00a0\u00bbPHONETRACK 360&Prime; font_container=\u00a0\u00bbtag:h2|font_size:55px|text_align:left|color:%23ffffff|line_height:20px\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1564160817928{margin-bottom: 0px &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/gestion-dappels-en-concession\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;PHONETRACK 360 &#8211; Gestion des appels&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"parent":3335,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7699","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gestion d&#039;appels en Concession Automobile | 360.Agency<\/title>\n<meta name=\"description\" content=\"Maximisez vos opportunit\u00e9s d\u2019affaires avec un outil de gestion d&#039;appels en concession compl\u00e8tement int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me de gestion d&#039;opportunit\u00e9s (CRM).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/gestion-dappels-en-concession\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestion d&#039;appels en Concession Automobile | 360.Agency\" \/>\n<meta property=\"og:description\" content=\"Maximisez vos opportunit\u00e9s d\u2019affaires avec un outil de gestion d&#039;appels en concession compl\u00e8tement int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me de gestion d&#039;opportunit\u00e9s (CRM).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/gestion-dappels-en-concession\/\" \/>\n<meta property=\"og:site_name\" content=\"360.Agency\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/360.agencymtl\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-14T17:32:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/360.agency\\\/fr\\\/solutions-pour-concessionnaires-automobiles\\\/solution-crm\\\/gestion-dappels-en-concession\\\/\",\"url\":\"https:\\\/\\\/360.agency\\\/fr\\\/solutions-pour-concessionnaires-automobiles\\\/solution-crm\\\/gestion-dappels-en-concession\\\/\",\"name\":\"Gestion d'appels en Concession Automobile | 360.Agency\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/360.agency\\\/en\\\/#website\"},\"datePublished\":\"2017-08-10T15:35:23+00:00\",\"dateModified\":\"2023-11-14T17:32:49+00:00\",\"description\":\"Maximisez vos opportunit\u00e9s d\u2019affaires avec un outil de gestion d'appels en concession compl\u00e8tement int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me de gestion d'opportunit\u00e9s (CRM).\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/360.agency\\\/fr\\\/solutions-pour-concessionnaires-automobiles\\\/solution-crm\\\/gestion-dappels-en-concession\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/360.agency\\\/fr\\\/solutions-pour-concessionnaires-automobiles\\\/solution-crm\\\/gestion-dappels-en-concession\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/360.agency\\\/fr\\\/solutions-pour-concessionnaires-automobiles\\\/solution-crm\\\/gestion-dappels-en-concession\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/360.agency\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions (Services et produits) &#8211; 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