{"id":21287,"date":"2020-02-20T18:30:23","date_gmt":"2020-02-20T18:30:23","guid":{"rendered":"https:\/\/360.agency\/blog\/louis-yves-cloutier-au-automotive-news-canada-congress\/"},"modified":"2020-02-25T14:12:36","modified_gmt":"2020-02-25T14:12:36","slug":"louis-yves-cloutier-at-automotive-news-canada-congress","status":"publish","type":"post","link":"https:\/\/360.agency\/en\/blog\/louis-yves-cloutier-at-automotive-news-canada-congress\/","title":{"rendered":"Louis-Yves Cloutier at Automotive News Canada Congress"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row equal_height=&#8221;yes&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;21320&#8243; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/crm-gestion-dopportunites\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#e14940&#8243; css=&#8221;.vc_custom_1546272542257{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text]<span style=\"font-family: Roboto;\">360.Agency\u2019s CEO, Louis-Yves Cloutier was a selected panelist and speaker at the Automotive News Canada Congress on Thursday, February 13th, 2020 in Toronto.<\/span><\/p>\n<p>In his speech, he highlighted the importance of online sales for today\u2019s consumer, and ways for dealers and industry professionals to bring their sales online.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner][vc_column_inner][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#e14940&#8243; css=&#8221;.vc_custom_1546272542257{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text]<span style=\"font-family: Roboto;\">360.Agency\u2019s CEO, Louis-Yves Cloutier was a selected panelist and speaker at the Automotive News Canada Congress on Thursday, February 13th, 2020 in Toronto. In his speech, he highlighted the importance of online sales for today\u2019s consumer, and ways for dealers and industry professionals to bring their sales online.<\/span>[\/vc_column_text][vc_single_image image=&#8221;21320&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/crm-gestion-dopportunites\/&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;From Observation to Action&#8221; font_container=&#8221;tag:div|font_size:24px|text_align:left|line_height:28px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal&#8221; el_class=&#8221;title_secondary&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; gap=&#8221;5&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<span style=\"font-family: Roboto;\">The time is not for questioning, but for integrating and adapting. It is no longer a question of whether people will be ready to <a href=\"https:\/\/360.agency\/en\/solutions-pour-concessionnaires-automobiles\/solutions-automobiles-web-mobile\/vente-de-vehicules-en-ligne\/\"><span style=\"color: #e14940;\">buy their vehicle online<\/span>:<\/a> many consumers have already taken the plunge! More than 40% of car buyers will be millennials this year. This population in their early thirties is already used to shopping online for everything, from shoes to groceries.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;21254&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/crm-gestion-dopportunites\/&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<span style=\"font-family: Roboto;\">It is a natural progression to apply this consumption trend to the automotive field, explained Louis-Yves Cloutier. However, there is one subtle distinction: even if many consumers start their research online, they still finalize 95% of their purchases at the dealership. The real challenge for dealers lies in offering a seamless transition between online and offline that is transparent for the consumer and inspires confidence \u2014 too many dealers still lack <a href=\"https:\/\/360.agency\/en\/solutions-pour-concessionnaires-automobiles\/solution-crm\/desking-360-gestionnaire-de-soumissions\/\"><span style=\"color: #e14940;\">\u00a0integrated systems<\/span><\/a> today.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><span style=\"font-family: Roboto;\"><i>&#8220;Consumers today have choice,\u00a0<\/i><\/span><span style=\"font-family: Roboto;\"><i>and choice stands for revolution.&#8221; <\/i><i>L-Y. Cloutier<\/i><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: Roboto;\"><span style=\"font-weight: 400; font-size: 12pt;\">\u00a0<\/span><\/span><\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_gallery interval=&#8221;3&#8243; images=&#8221;21257,21303,21297,21299,21301&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/360.agency\/en\/solutions-pour-concessionnaires-automobiles\/solution-crm\/desking-360-gestionnaire-de-soumissions\/\"><span style=\"font-weight: 400; font-family: Roboto; color: #e14940;\">&gt;&gt;&gt; Discover DESKING 360<\/span><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=&#8221;A Panel of Experts&#8221; font_container=&#8221;tag:div|font_size:24px|text_align:left|line_height:28px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal&#8221; el_class=&#8221;title_secondary&#8221;][vc_empty_space][vc_row_inner][vc_column_inner][vc_column_text]<span style=\"font-family: Roboto;\">Nearly 400 industry professionals were present in Toronto. After several inspiring speeches, all gathered around the panel of retail experts including our CEO, to discuss topics such as:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-family: Roboto;\">The impact of digital retailing on dealership business<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">The difficulties of finding talent in the context of full employment<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">The electrification of automobiles and the resulting challenges<\/span><\/li>\n<li><span style=\"font-family: Roboto;\">Technological challenges related to autonomous vehicles<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Roboto; color: #e14940;\"><a style=\"color: #e14940;\" href=\"https:\/\/canada.autonews.com\/canada-congress\/embrace-millennials-and-technology-or-be-left-behind-dealers-warned\"><em><span style=\"font-size: 14pt;\">&gt; Read the article in Automotive News Canada about Louis-Yves Cloutier&#8217;s presentation<\/span><\/em><\/a><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_single_image image=&#8221;21324&#8243; img_size=&#8221;900&#215;500&#8243; alignment=&#8221;center&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1546280528516{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;}&#8221; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1542653500497{margin-top: 20px !important;}&#8221;][vc_custom_heading text=&#8221;In a context of increased change, car dealers must be ready to respond to the needs and new consumption habits of young buyers if they do not want to be sidelined.&#8221; font_container=&#8221;tag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:24px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal&#8221; el_class=&#8221;title_secondary&#8221;][vc_empty_space height=&#8221;15px&#8221;][vc_btn title=&#8221;Discover DESKING 360&#8243; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-pour-concessionnaires-automobiles%2Fsolution-crm%2Fdesking-360-gestionnaire-de-soumissions%2F|title:DESKING%20360%20%E2%80%93%20gestionnaire%20de%20soumissions||&#8221; el_class=&#8221;button_primary&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1546280523590{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1542653500497{margin-top: 20px !important;}&#8221;][vc_custom_heading text=&#8221;In a context of increased change, car dealers must be ready to respond to the needs and new consumption habits of young buyers if they do not want to be sidelined.&#8221; font_container=&#8221;tag:div|font_size:20px|text_align:center|color:%234a4a4a|line_height:24px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal&#8221; el_class=&#8221;title_secondary&#8221;][vc_empty_space height=&#8221;15px&#8221;][vc_btn title=&#8221;Discover DESKING 360&#8243; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-pour-concessionnaires-automobiles%2Fsolution-crm%2Fdesking-360-gestionnaire-de-soumissions%2F|title:DESKING%20360%20%E2%80%93%20gestionnaire%20de%20soumissions||&#8221; el_class=&#8221;button_primary&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row equal_height=&#8221;yes&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;21320&#8243; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/crm-gestion-dopportunites\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#e14940&#8243; css=&#8221;.vc_custom_1546272542257{margin-top: 0px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text]360.Agency\u2019s CEO, Louis-Yves Cloutier was a selected panelist and speaker at the Automotive News Canada Congress on Thursday, February 13th, 2020 in Toronto. In his speech, he highlighted the importance of &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/360.agency\/en\/blog\/louis-yves-cloutier-at-automotive-news-canada-congress\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Louis-Yves Cloutier at Automotive News Canada Congress&#8221;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":21308,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[240],"tags":[],"class_list":["post-21287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-360-partners"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>360.Agency &#8226; 360.Partners Louis-Yves Cloutier at Automotive News Canada Congress<\/title>\n<meta name=\"description\" content=\"Automotive News Canada Congress\u00a02020: Louis-Yves Cloutier highlights the importance of online sales for today&#039;s car buyers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/360.agency\/en\/blog\/louis-yves-cloutier-at-automotive-news-canada-congress\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"360.Agency &#8226; 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