{"id":114,"date":"2017-02-14T14:53:06","date_gmt":"2017-02-14T14:53:06","guid":{"rendered":"http:\/\/360.agency\/?page_id=114\/"},"modified":"2026-04-09T11:34:27","modified_gmt":"2026-04-09T15:34:27","slug":"customer-relationship-management","status":"publish","type":"page","link":"https:\/\/360.agency\/en\/solutions-for-dealership\/customer-relationship-management\/","title":{"rendered":"CRM Pro 360 &#8211; Automotive leads management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1686778390298{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;]<div class='gambit_gradient_bg' data-color1='#4d5a78' data-color2='#000000' data-angle='180'><\/div>[vc_row_inner content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1775678247029{margin-top: 30px !important;margin-bottom: 10px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&#8243; css=&#8221;.vc_custom_1775574724471{margin-top: 0px !important;padding-left: 20% !important;}&#8221;][vc_single_image image=&#8221;45049&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_hidden-sm vc_col-xs-1 vc_hidden-xs&#8221; css=&#8221;.vc_custom_1683905090338{margin-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Your CRM Suite&#8221; font_container=&#8221;tag:h1|font_size:55px|text_align:left|color:%23ffffff|line_height:20px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; css=&#8221;.vc_custom_1775682089116{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_custom_heading text=&#8221;A dashboard to manage everything and improve your customer relationships.&#8221; font_container=&#8221;tag:div|font_size:16px|text_align:left|color:%23ffffff|line_height:28px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary&#8221; css=&#8221;.vc_custom_1775681002897{margin-top: 0px !important;margin-bottom: 40px !important;padding-top: 0px !important;}&#8221;][vc_btn title=&#8221;Get a demo&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;left&#8221; el_class=&#8221;button_primary&#8221; link=&#8221;url:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F&#8221; css=&#8221;.vc_custom_1775681173163{margin-top: 30px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1686759266442{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;]<div class='gambit_gradient_bg' data-color1='#4d5a78' data-color2='#000000' data-angle='180'><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_single_image image=&#8221;45049&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1775748691064{padding-left: 10% !important;}&#8221;][vc_custom_heading text=&#8221;Your CRM Suite&#8221; font_container=&#8221;tag:h1|font_size:30|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; css=&#8221;.vc_custom_1775748647382{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1775748715726{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_col-xs-12&#8243; css=&#8221;.vc_custom_1686759331271{margin-top: 0px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;}&#8221;][vc_empty_space][vc_custom_heading text=&#8221;A dashboard to manage everything and improve your customer relationships.&#8221; font_container=&#8221;tag:div|font_size:16px|text_align:left|color:%230a0a0a|line_height:28px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary&#8221; css=&#8221;.vc_custom_1775748745051{margin-top: 0px !important;margin-bottom: 40px !important;padding-top: 0px !important;}&#8221;][vc_btn title=&#8221;Get a demo&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;left&#8221; el_class=&#8221;button_primary&#8221; link=&#8221;url:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F&#8221; css=&#8221;.vc_custom_1775681173163{margin-top: 30px !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;3&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1775583853031{background-color: #f4f4f4 !important;}&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1775584032265{background-color: #f4f4f4 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_video link=&#8221;https:\/\/youtu.be\/hOFc_Kiq6UY&#8221; el_width=&#8221;80&#8243; align=&#8221;right&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221; css=&#8221;.vc_custom_1775584099333{padding-right: 20% !important;padding-left: 20px !important;}&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"font-family: Roboto;\">The CRM suite brings together <strong>all the solutions you need<\/strong> to manage your dealership&#8217;s <strong>customer relationships<\/strong> on a single platform.<\/span><\/h3>\n<p>[\/vc_column_text][vc_btn title=&#8221;Get a demo&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;left&#8221; el_class=&#8221;button_primary&#8221; link=&#8221;url:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F&#8221; css=&#8221;.vc_custom_1775681173163{margin-top: 30px !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1685047807560{background-color: #3b3f51 !important;}&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1685371689409{padding-right: 15px !important;padding-left: 15px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: Roboto; font-size: 14pt; color: #ffffff;\">CRM Pro 360 regroupe toutes les <strong>solutions num\u00e9riques<\/strong> dont vous avez besoin pour g\u00e9rer votre <strong>relation client<\/strong> en concession sur <strong>une seule plateforme.<\/strong><\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_video link=&#8221;https:\/\/youtu.be\/hOFc_Kiq6UY&#8221; el_width=&#8221;80&#8243; align=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-family: Roboto; color: #ffffff;\">The CRM suite brings together <strong>all the solutions you need<\/strong> to manage your dealership&#8217;s <strong>customer relationships<\/strong> on a single platform.<\/span><\/h3>\n<p>[\/vc_column_text][vc_btn title=&#8221;Get a demo&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;center&#8221; el_class=&#8221;button_primary&#8221; link=&#8221;url:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F&#8221; css=&#8221;.vc_custom_1775748799032{margin-top: 30px !important;}&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;10&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1622209958812{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1775748806433{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;border-top-color: #ffffff !important;border-bottom-color: #ffffff !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1500393381468{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1500391536854{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=&#8221;Included in Your CRM&#8221; font_container=&#8221;tag:h3|font_size:30px|text_align:center|line_height:36px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary&#8221; css=&#8221;.vc_custom_1775682079461{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 10px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345567882{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: outset !important;border-radius: 25px !important;}&#8221;][vc_single_image image=&#8221;45054&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1775676691566{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345594516{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775681524616{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span style=\"font-size: 14pt;\"><strong><span style=\"font-family: Roboto;\">Lead management<\/span><\/strong><\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Centralizes incoming opportunities in one place.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Helps teams respond faster and prioritize next actions.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Reduces missed follow-ups and lead leakage.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Improves consistency in lead handling across the team.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345567882{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: outset !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775681551557{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span style=\"font-size: 14pt;\"><strong><span style=\"font-family: Roboto;\">Activity Calendar<\/span><\/strong><\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Organizes follow-ups, appointments, and next steps.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Helps sales reps manage daily priorities more effectively.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Gives managers better visibility into pipeline activity.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Supports stronger execution on active opportunities.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345594516{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 25px !important;}&#8221;][vc_single_image image=&#8221;45042&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1775675380095{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;10&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1775582529718{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-left: 0px !important;background-color: #3b3f51 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1775748815862{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;border-top-color: #ffffff !important;border-bottom-color: #ffffff !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1500393381468{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1500391536854{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=&#8221;The Ultimate Platform for Managing Customer Relationships&#8221; font_container=&#8221;tag:h3|font_size:30px|text_align:center|color:%23ffffff|line_height:36px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary&#8221; css=&#8221;.vc_custom_1775682053179{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 10px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345567882{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: outset !important;border-radius: 25px !important;}&#8221;][vc_single_image image=&#8221;45035&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1775681581179{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345594516{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775681632657{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\"><span style=\"font-size: 14pt;\"><b>Activity Monitoring<\/b><\/span><b><\/b><\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\">Shows what sales reps\/staff are doing on lead follow-up.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\">Helps managers coach based on actual execution activity.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\">Supports internal benchmarking and performance comparisons.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\">Encourages accountability and healthy team competition.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345567882{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: outset !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775681676736{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\"><span style=\"font-size: 14pt;\"><b>Contact List (Leads &amp; Customers)<\/b><\/span><b><\/b><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Centralizes leads and customer records in one database.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Improves continuity when multiple staff interact with the same contact.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Supports better follow-up, re-engagement, and retention activity.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Helps maintain stronger data organization and privacy practices.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345594516{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775682062230{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto; font-size: 14pt;\"><b>Reporting &amp; Dashboard<\/b><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Gives managers a clear view of sales activity and performance.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Helps identify delays, gaps, and follow-up bottlenecks.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Supports faster decisions with better operational visibility.<\/span><\/li>\n<li class=\"p4\"><span class=\"s1\" style=\"font-family: Roboto;\">Makes team performance easier to review over time.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=&#8221;4 add-on modules.<br \/>\nA step ahead:&#8221; 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link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-for-dealership%2Fcustomer-relationship-management%2Fsms-management%2Fement%2F&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;34871&#8243; img_size=&#8221;400&#215;250&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/gestion-dappels-en-concession\/&#8221; css=&#8221;.vc_custom_1775673920301{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_empty_space][vc_custom_heading text=&#8221;Call management&#8221; font_container=&#8221;tag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:20px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; css=&#8221;.vc_custom_1775681848860{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-for-dealership%2Fcustomer-relationship-management%2Fsms-management%2Fement%2F&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;34873&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/360.agency\/en\/solutions-for-dealership\/customer-relationship-management\/sms-management\/&#8221; css=&#8221;.vc_custom_1686773032474{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_empty_space][vc_custom_heading text=&#8221;SMS\/MMS Management&#8221; font_container=&#8221;tag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:20px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; css=&#8221;.vc_custom_1775681859549{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-for-dealership%2Fcustomer-relationship-management%2Fsms-management%2Fement%2F&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;7938&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/360.agency\/fr\/solutions-pour-concessionnaires-automobiles\/solution-crm\/marketing-automatise\/&#8221; css=&#8221;.vc_custom_1775673898075{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_empty_space][vc_custom_heading text=&#8221;Targeted sales campaigns&#8221; font_container=&#8221;tag:div|font_size:18px|text_align:center|color:%234a4a4a|line_height:20px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; css=&#8221;.vc_custom_1775681870859{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; link=&#8221;url:https%3A%2F%2F360.agency%2Fen%2Fsolutions-for-dealership%2Fcustomer-relationship-management%2Fsms-management%2Fement%2F&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;10&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1622209958812{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1775748567725{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;border-top-color: #ffffff !important;border-bottom-color: #ffffff !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1500393381468{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1500391536854{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=&#8221;Mobile App&#8221; font_container=&#8221;tag:h3|font_size:30px|text_align:center|line_height:36px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary&#8221; css=&#8221;.vc_custom_1775681884434{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 10px !important;padding-right: 0px !important;padding-bottom: 20px !important;padding-left: 0px !important;}&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345567882{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: outset !important;border-radius: 25px !important;}&#8221;][vc_single_image image=&#8221;45070&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1775748517005{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;shadow&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1773345594516{border-bottom-width: 1px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1775681916008{padding-left: 20px !important;}&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"font-family: Roboto;\"><span style=\"font-size: 14pt;\"><b>Mobile App Access<\/b><\/span><b><\/b><\/span><\/p>\n<p class=\"p2\"><span class=\"s2\" style=\"font-family: Roboto;\">A mobile CRM helps sales reps use the platform as part of their daily routine, not as an extra tool. Better adoption means faster follow-up, stronger engagement, and more consistent execution that supports both lead conversion and customer retention.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\" style=\"font-family: Roboto;\"><span style=\"color: #ff0000;\"><b><i>Benefits<\/i><\/b><\/span><b><i><\/i><\/b><\/span><\/p>\n<ul>\n<li class=\"p4\"><span class=\"s3\" style=\"font-family: Roboto;\">Increases day-to-day sales team adoption of the CRM.<\/span><\/li>\n<li class=\"p4\"><span class=\"s3\" style=\"font-family: Roboto;\">Helps reps respond faster from anywhere in the dealership.<\/span><\/li>\n<li class=\"p4\"><span class=\"s3\" style=\"font-family: Roboto;\">Improves follow-up consistency for leads and existing customers.<\/span><\/li>\n<li class=\"p4\"><span class=\"s3\" style=\"font-family: Roboto;\">Makes CRM usage more directly tied to rep success and results.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;45060&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1775673810799{background-color: #f4f4f4 !important;}&#8221;][vc_column][vc_empty_space][vc_custom_heading text=&#8221;Take advantage of a single platform to manage all aspects of your customer relationships!&#8221; font_container=&#8221;tag:div|font_size:16px|text_align:center|line_height:28px&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#8221; el_class=&#8221;title_secondary_left&#8221; css=&#8221;.vc_custom_1775681932283{margin-top: 0px !important;margin-bottom: 20px !important;padding-top: 0px !important;}&#8221;][vc_btn title=&#8221;Learn more about our CRM solutions&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;center&#8221; el_class=&#8221;button_primary&#8221; link=&#8221;url:%2Ffr%2Fsolutions-pour-concessionnaires-automobiles%2Fcontact-produits%2F&#8221; css=&#8221;.vc_custom_1775682141557{margin-top: 30px !important;}&#8221;][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1686778390298{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1775678247029{margin-top: 30px !important;margin-bottom: 10px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_col-xs-12&#8243; css=&#8221;.vc_custom_1775574724471{margin-top: 0px !important;padding-left: 20% !important;}&#8221;][vc_single_image image=&#8221;45049&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-6 vc_col-md-6 vc_hidden-sm vc_col-xs-1 vc_hidden-xs&#8221; css=&#8221;.vc_custom_1683905090338{margin-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Your CRM &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/360.agency\/en\/solutions-for-dealership\/customer-relationship-management\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CRM Pro 360 &#8211; Automotive leads management&#8221;<\/span><\/a><\/p>\n<p><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":26,"featured_media":0,"parent":92,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CRM Pro 360 | CRM for car dealerships | 360.Agency<\/title>\n<meta name=\"description\" content=\"Optimize your return on investment with the most comprehensive, integrated and high-performance CRM solution on the automotive market.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/360.agency\/en\/solutions-for-dealership\/customer-relationship-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM Pro 360 | CRM for car dealerships | 360.Agency\" \/>\n<meta property=\"og:description\" content=\"Optimize your return on investment with the most comprehensive, integrated and high-performance CRM solution on the automotive market.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/360.agency\/en\/solutions-for-dealership\/customer-relationship-management\/\" \/>\n<meta property=\"og:site_name\" content=\"360.Agency\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/360.agencymtl\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-09T15:34:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/360.agency\/wp-content\/uploads\/2023\/07\/Stat-CRMPro-MS.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"626\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"CRM Pro 360 | CRM for car dealerships | 360.Agency\" \/>\n<meta name=\"twitter:description\" content=\"Optimize your return on investment with the most comprehensive, integrated and high-performance CRM solution on the automotive market.\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/customer-relationship-management\\\/\",\"url\":\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/customer-relationship-management\\\/\",\"name\":\"CRM Pro 360 | CRM for car dealerships | 360.Agency\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/360.agency\\\/en\\\/#website\"},\"datePublished\":\"2017-02-14T14:53:06+00:00\",\"dateModified\":\"2026-04-09T15:34:27+00:00\",\"description\":\"Optimize your return on investment with the most comprehensive, integrated and high-performance CRM solution on the automotive market.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/customer-relationship-management\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/customer-relationship-management\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/customer-relationship-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/360.agency\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions for dealership\",\"item\":\"https:\\\/\\\/360.agency\\\/en\\\/solutions-for-dealership\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CRM Pro 360 &#8211; 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