OCM 360 – new

OCM 360

Community Management

Control your online reputation and create more leads
thanks to a loyal community on social media.

OCM 360

Community Management

Control your online reputation and create more leads thanks to a loyal community on social media.

Our Turnkey Service,
Specialized for the Automotive Industry!

Social media has a huge impact on the customer’s shopping experience. Particularly in the automotive industry! With the right digital content strategy, you will develop a trusting relationship with your consumers and influence their research, thinking and purchasing decisions.

Our Turnkey Service, Specialized for the Automotive Industry!

Social media has a huge impact on the customer’s shopping experience. Particularly in the automotive industry! With the right digital content strategy, you will develop a trusting relationship with your consumers and influence their research, thinking and purchasing decisions.

Online reputation management 365 days a year
Generation of numerous qualified leads
Publication of your Inventory on the Marketplace
Tailor-made and adaptive strategy

Online Community Management

Social Media

Our team of automotive community management experts manages your online presence and reputation on a daily basis 365 days a year to:

  • Answer private messages, comments and reviews.
  • Improve your customer relationship and brand image.
  • Enhance customer loyalty.
  • Increase your online visibility.
  • Generate maximum qualified leads.
  • Quickly and effectively manage crisis situations and negative comments.
Facebook Marketplace

Your inventory of used vehicles saved in XMS 360 is automatically synced to your regional Facebook marketplace.

We collect contact information from the users contacting us through the ads, and add them to CRM 360.

Facebook Marketplace

Your inventory of used vehicles saved in XMS 360 is automatically synced to your regional Facebook marketplace.

We collect contact information from the users contacting us through the ads, and add them to CRM 360.

75%

75% of car buyers consider social media to be a key factor in the choice of their dealership1.

1 in 2

More than 1 in 2 users expect to receive a response within one hour after writing a review or comment.

88%

88% of consumers give up products of a brand that leave complaints on social networks unanswered.

75%

75% of car buyers consider social media to be a key factor in the choice of their dealership1.

1 sur 2

More than 1 in 2 users expect to receive a response within one hour after writing a review or comment.

88%

88% of consumers give up products of a brand that leave complaints on social networks unanswered.

Custom Marketing Strategy

Tailor-Made Editorial Calendar

Through our persona approach, our online community managers define your conversion goals to create a tailored content strategy. They create a personalized editorial calendar indicating selected themes, publication texts and visual contents.

Rich and Dynamic Content

Photos

  • Exclusive, modern and high-quality photos.
  • Taken by our photographer and edited by our designers.
  • Create a higher degree of engagement than images banks.
  • Private photoshoots in your dealership are available.

Vidéos

  • Unique videos recorded by our team.
  • Dedicated to social network posts.
  • Draw much more attention.
  • Broadcast live events on Facebook and / or Instagram.

Blog Articles 

We work in partnership with numerous well-known automotive digital media companies and share their quality content on your social networks.

Rich and Dynamic Content

Photos

  • Exclusive, modern and high-quality photos.
  • Taken by our photographer and edited by our designers.
  • Create a higher degree of engagement than images banks.
  • Private photoshoots in your dealership are available.

Vidéos

  • Unique videos recorded by our team.
  • Dedicated to social network posts.
  • Draw much more attention.
  • Broadcast live events on Facebook and / or Instagram.

Blog Articles

We work in partnership with numerous well-known automotive digital media companies and share their quality content on your social networks.

Bring Your Promotional Activities to Life

Our web community managers are also involved in the implementation and marketing of your promotional activities:

  • Defining your advertising budget.
  • Planning and sharing promotional content about your products and services.
  • Sharing blog articles written by NetMedia 360 (if subscribed to the offer).
  • Contest management and implementation.

Customized Performance Reports

Our objective is to maximize your return on investment while implementing the right strategy for your community. We are transparent about the results of your campaigns and adjust the type of shared content depending on the data we collect.

  • Analysis of performance indicators.
  • Presentation of personalized reports.
  • Quarterly adjustments of your strategy.
  • ROI optimization.
Why Choose 360.Agency?

For the management of your online communities 365 days a year.

For the specialization of our managers in the automotive field.

For the unique and engaging visual identity created by our personalized photoshoot.

For the synchronization of your real-time inventory on the Facebook marketplace.

Stand out from the competition by building a community of consumers who enjoy your products and share your values.