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DESCRIPTION
Do you dream of professional fulfillment while participating in the meteoric rise of a booming company? Join the 360.Agency team! We’re experts in creating web and marketing solutions tailored for the automotive sector.
Our package includes fun, flexible hours, group insurance from day one, unlimited telemedicine for you and your family, and much more!
We are looking for someone passionate about Systems and Process Optimization who is eager to obtain their Salesforce certification!
In this role, you will be instrumental in enhancing our processes, tools, and databases. You will analyze business data to generate actionable insights, helping our company make informed decisions.
As our internal Salesforce expert, you will ensure the platform is utilized to its fullest potential.
Your experience as a BI analyst, bilingualism, and exceptional communication skills will be invaluable assets in this role!
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RESPONSIBILITIES
Systems and Process Optimization
- Analyze and model business processes to identify areas for improvement.
- Generate reports based on business data analysis and insights from our databases.
- Present practical solutions aligned with internal client needs.
- Lead continuous improvement initiatives by gaining a deep understanding of business processes.
- Translate business, operational, and functional requirements to development teams for seamless execution.
Salesforce
- Manage the configuration, customization, and overall administration of Salesforce.
- Install, manage, and maintain integrations between Salesforce and third-party applications.
- Ensure the optimal performance and functionality of Salesforce systems and products.
- Oversee data migration for integration projects, ensuring accuracy and consistency.
- Keep Salesforce documentation (processes and procedures) up to date to maintain business continuity.
- Stay informed about new Salesforce features and industry best practices.
- Provide guidance and support to users, fostering a culture of improvement and innovation.
- Document analyses and outline potential solution paths for future reference.
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REQUIRED QUALIFICATIONS
- Bachelor’s degree in management, computer science, or a related field.
- Minimum of 3 years of experience in database management or business intelligence.
- Proficiency in BI solutions such as Tableau, Power BI, or equivalent tools.
- Eagerness to pursue Salesforce certification (Admin, Sales Cloud Consultant, or other relevant certifications).
- Excellent written and verbal communication skills with the ability to simplify complex technical concepts.
- Proven project management skills, capable of handling multiple priorities simultaneously.
- Strong teamwork abilities, collaborating effectively with diverse stakeholders.
- Exceptional problem-solving and analytical skills.
- Bilingualism required (French and English).
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ASSETS
- Knowledge of the automotive business domain.
- Familiarity with data modeling concepts and techniques.
- Understanding of information systems and business architecture concepts.
- Experience working with the Salesforce platform.
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BENEFITS
Work environment:
- Located in Griffintown close to public transportation
- Beautiful, open and modern work environment
- Hybrid work and flexible hours
- 100% reimbursed transportation card*
- Summer hours*.
- Computer equipment provided for home and office use
Welfare:
- Full group insurance from day 1
- Unlimited virtual medical clinic for you and your family
- Discounts at various partners (Strom SPA, Gym)
Entertainment & other:
- Social events: happy hour, team dinners, Halloween, Christmas party, children’s Christmas…
- Coffee, tea, snacks (cereal bar) and drinks available
- Opportunity to work from abroad for 4 weeks per year*.
*conditions apply
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VALUES
360.Agency offers a warm, family and flexible working environment, where we love simplicity and communication. We are all at the heart of the customer service process, and each of us is called upon to take an interest in all the company’s products and technical aspects. Our strengths and talents are valued and can lead to growth within the company.
If this sounds like you, come and meet us!